FAQS

The building process involves a lot of decisions and a lot of questions. This “Frequently Asked Questions” page covers some of the most common questions we receive from customers just like you. Do you have a question not covered here? Feel free to reach out to us! Our goal is to use our knowledge we have accumulated since 1976 to help you make your project a success!

Questions about ordering:

Why buy from us?

We are a family owned and operated small business, which means your project is as important to us as it is to you! Our experts can help with everything from product choice to design decisions. Find out more on our Our Guarantee page.

How do I order?

Ready to get a high quality floor from Albany Woodworks?

We have the know-how to walk you through your project – large or small.

Ask a Question Our helpful and friendly staff offers a wealth of knowledge in: home construction, remodeling, commercial interiors, and historic renovations.

Plan a visit We invite you to visit our showroom where you will find all of our products on display. Showroom hours are Monday-Friday 9-5 and other hours by appointment.

Request a Quote Like what you see? We can fulfill any request for quote. Please allow two business days to receive your quote.

Just contact us, or call us at (225)567-1155. For the full ordering process, see our digital catalog.

How do I request a sample?

Take a look at our digital catalog and you’ll find all our products installed in custom homes around the country. After you have reviewed our flooring collections and are ready to receive a sample, contact us at 225-567-1155 or send us an email through our contact page.

How do I get pricing on a product?

For estimated pricing, download our digital catalog! For a detailed quote, fill out our request a quote form or call us at 225-567-1155

Is a minimum order required?

For solid wood flooring, we have a minimum order of 250 sq ft and 400 sq ft for engineered flooring of a single collection. If you wish to order less, no problem! We simply add a set up fee to your order. Contact us directly for small quantity orders.

Questions about our products:

What flooring terms do I need to know when researching my flooring?

If this is your first project and you are not sure what all the terms used in flooring world mean, then feel free to check out our Wood Flooring Beginners Guide. It includes the most important terms you will need when exploring your flooring options.

What is the difference between cypress, pine and hardwoods?

We offer a selection of cypress pine and hardwoods. If you are trying to choose the best wood type for your project, you can find out more about each wood type by visiting our Wood Info page. Or simply contact us with your questions by using our contact form or calling us at 225-567-1155.

Which is better engineered or solid wood flooring?

We offer high quality, eco-friendly solid and engineered flooring. Our team is happy to discuss the benefits of both to see the best choice for your project. You can also check out our page comparing the benefits of both.

What kind of wood do I use for exterior doors?

We typically suggest using cypress for exterior doors due to its natural rot resistance. However, other wood types with the right varnish can be great options. Check out our Wood Info page for more information on the benefits of the different wood types.

Do you offer wide plank flooring?

Yes! Most of our collections come in wide plank flooring options, some ranging up to 12″ wide. Looking for a single wide width? Contact us for information and pricing or download our digital catalog.

Questions about your project:

How do I pick the right size beams for my home?

Exposed beams are a great addition to any project. However, we often get asked how to pick the correct size beams for your project. We are happy to discuss any questions and concerns about beam sizing. In the meantime, check out our informative blog on beam sizing.

What kind of finish should I use on my flooring?

With multiple brands and sheens available in the finishing world, it can be overwhelming which one to choose. Read our analysis of the various types of finishes available to help make the best choice for your project.

Do you offer matching stairparts?

Yes! Matching stair parts are a beautiful way to take your project to the next level. Most of our collections offer matching stair parts. Not sure of what look you want? Contact us for design consultation! Let our decades of experience help guide your project.